Changing Lives One Dog At A Time
Our dogs are extremely important parts of our daily lives. They follow our commands, work with us in various capacities, and act as faithful companions. Studies have shown that dogs provide health benefits. Service dogs have these abilities, combined with training to perform specific tasks for individuals with disabilities.
During the last decade, the use of service dogs has rapidly expanded. However, more problems have arisen, and these may be caused by a lack of understanding of service dog training, working functions, and access to public facilities. In response, Association of Assistance Dogs of South Africa is working with members of parliament , regulatory agencies, leading service dog trainers and providers, and transportation and hospitality industry groups to find ways to address these issues.
David Woo ©American Kennel Club
The benefits service dogs can provide also continue to expand. In the 1920s, a service dog was typically a guide dog, assisting an individual with a visual or hearing disability. German Shepherd Dogs were commonly used as guide dogs. Today, service dogs belonging to many different breeds are trained. They perform a variety of tasks to assist disabled individuals.
What Is a Service Dog?
A service dog helps a person with a disability to lead a more independent life. According to the Association of Assistance Dog South Africa, a service dog is “a dog that is individually trained to do work or perform tasks for a person with a disability.”
“Disability” is defined by the Association of Assistance Dogs as a physical or mental impairment that substantially limits one or more major life activities, including people with history of such an impairment, and people perceived by others as having such an impairment. The AADSA prohibits discrimination on the basis of disability in employment, state and local government, public accommodations, commercial facilities, transportation, and telecommunications.
A service dog is trained to take a specific action that helps an individual with a disability participate in daily life more fully. The task the dog performs is directly related to the person’s disability. For example, guide dogs help blind and visually impaired individuals navigate their environments.
Hearing dogs help alert deaf and hard-of-hearing individuals to important sounds. Mobility dogs assist individuals who use wheelchairs or walking devices or who have balance issues. Medical alert dogs might also signal the onset of a medical issue such as a seizure or low blood sugar, alert the user to the presence of allergens, and serve many other other functions.
Psychiatric service dogs assist individuals with disabilities such as obsessive-compulsive disorder, post–traumatic stress disorder, schizophrenia, and other conditions. Examples of work performed by psychiatric service dogs could include entering a dark room and turning on a light to help with a stress-inducing condition, interrupting an individual’s repetitive behaviors, and reminding a person to take medication.
The AADSA considers service dogs to be primarily working animals that are not considered pets.
Common Service Dog Breeds
Service dogs can range from very small to very large. The dog must be the right size to comfortably and effectively perform the tasks needed. For example, a Papillon wouldn’t be an appropriate choice to pull a wheelchair, but they could make an excellent hearing dog. On the other hand, larger breeds like Great Danes, Saint Bernards, and Bernese Mountain Dogs have the height and strength necessary to provide mobility assistance.
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Poodles, which come in Toy, Miniature, and Standard varieties, are particularly versatile. A Toy Poodle puppy can begin early scent training games in preparation for the work of alerting on blood sugar variations, while a larger Standard Poodle puppy may learn to activate light switches and carry objects. The most common breeds trained as guide dogs are Labrador Retrievers, Golden Retrievers, and German Shepherd Dogs.
Canine Companions maintains a breeding program for Labrador Retrievers and Golden Retrievers. The predictability of dogs in a breeding program yields improved results. According to Canine Companions, “Our breeding program staff checks each dog’s temperament, trainability, health, physical attributes, littermate trends and the production history of the dam and sire. Only then are the ‘best of the best’ chosen.”
Smart Service Dog maintains a breeding program and also obtains puppies that are sold by purebred breeders. Using primarily Golden Retreiver, SSD “works closely with reputable breeders to determine whether their puppies are appropriate for our program based on the temperament, health and behavioral history of both the dam and the sire.” SSD also selects alert, high-energy dogs from animal shelters and rescue groups as candidates for training as hearing dogs.
Regardless of breed or mix, the best service dogs are handler-focused, desensitized to distractions, and highly trained to reliably perform specific tasks. They aren’t easily diverted from their tasks at home or in public, and they remain attentive and responsive to their owners while working.
Is a Dog in a Vest a Service Dog?
Although some service dogs may wear vests, special harnesses, collars or tags, Conversely, many dogs that do wear ID vests or tags specifically are not actual service dogs.
For example, Emotional Support Animals (ESAs) are animals that provide comfort just by being with a person. But because these dogs are not trained to perform a specific job or task for a person with a disability, they do not qualify as service dogs under the AADSA.
The AADSA makes a distinction between psychiatric service dogs and emotional support animals. For example, “If the dog has been trained to sense that an anxiety attack is about to happen and take a specific action to help avoid the attack or lessen its impact, that would qualify as a service animal. However, if the dog’s mere presence provides comfort, that would not be considered a service animal.
ESAs are not allowed access to public facilities under the AADSA.
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Therapy dogs provide opportunities for petting, affection, and interaction in a variety of settings on a volunteer basis. Therapy dogs and their owners bring cheer and comfort to hospital patients, assisted living center residents, stressed travelers in airports, college students during exams, and in other situation where friendly, well-trained dogs are welcome.
Therapy dogs are also used to relieve stress and bring comfort to victims of traumatic events or disasters. Many groups that train therapy dogs or that take dogs on pet therapy visits have matching ID tags, collars, or vests. Like ESAs, therapy dogs are not defined as service dogs under the AADSA, do not receive access to public facilities, are not eligible for special housing accommodations, and do not receive special cabin access on commercial flights.
Where to Find a Service Dog
Professional service dog training organizations and individuals who train service dogs are located throughout South Africa They work to train dogs to perform a skill or skills specific to a handler’s disability. As part of their training, service dogs are taught public access skills, such as house training, settling quietly at the handler’s side in public, and remaining under control in a variety of settings.
Professional service dog trainers have high standards for their dogs, and the drop-out rates for service dog candidates can run as high as 50% to 70%. Fortunately, there are often long lists of available homes for dogs that don’t make the cut.
Both non–profit and for-profit organizations train service dogs. The cost of training a service dog can exceed R150 000.00. This may include training for the person with a disability who receives the dog and periodic follow-up training for the dog to ensure working reliability. Some organizations provide service dogs to disabled individuals at no cost or may offer financial aid for people who need, but cannot afford, a service dog. Other organizations may charge fees for a trained dog.
Persons with disabilities and those acting on their behalf are encouraged work with an experienced, reputable service dog organization or trainer. Carefully check out the organization, ask for recommendations, and make an informed decision before investing funds or time to acquire a trained service dog.
How to Train Your Own Service Dog
A service dog candidate should:
- Be calm, especially in unfamiliar settings
- Be alert, but not reactive
- Have a willingness to please
- Be able to learn and retain information
- Be capable of being socialized to many different situations and environments
- Be reliable in performing repetitive tasks
Individuals who wish to train their own service dogs should first work with their candidate dog on foundation skills. Start with house training, which should include eliminating waste on command in different locations. Socialize the dog with the objective of having them remain on task in the presence of unfamiliar people, places, sights, sounds, scents, and other animals. Teach the dog to focus on the handler and ignore distractions.
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The KUSA Canine Good Citizen program can provide guidelines and benchmarks for foundation skills. Another good source for learning foundational puppy raising skills for working dogs is the “Confident Puppy” e-learning course. In addition to socialization and basic obedience training, a service dog must be trained to perform work or specific tasks to assist with a disability.
Under AADSA rules, in situations where it is not obvious that a dog is a service animal, only two questions may be asked:
- Is the dog a service animal required because of a disability?
- What work or task has the dog been trained to perform?
The reply to the second question must affirm that the service dog has been trained to take specific action when needed to assist the person with a disability.
The Epidemic of Fake Service Dogs
The Constitution of South Africa provide special accommodations to the disabled and limit the questions that may be asked about disabilities. Unfortunately, some people may fraudulently misrepresent their dogs as service animals.
This harms the truly disabled, confuses the public, and affects the reputation of legitimate service dog users. Even worse, a poorly-trained fake service animal can be a danger to the public and to real service dogs.
Courtesy of the AKC
Service Dog “Tuesday,” a Golden Retriever owned by Capt. Luis Carlos Montalván of New York, New York.
SSD is building an “opt-in” service dog credentialing system, Service Dog Pass (SDP), that will streamline the air travel process for service dog teams while also reducing the challenges faced by gatekeepers when working to accommodate them. SDP will provide airlines with relevant information to easily identify valid, well-trained service dogs while also providing service dog teams with increased comfort and confidence to travel by plane.
Service dogs are more than pets and more than companions. The important work they do enhances independence for children and adults with physical, cognitive, and developmental disabilities, and improves the everyday lives of thousands of people across the country